Accessibility Statement

1. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

K9 Encore LLC is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to increase the accessibility and usability of our website to adhere to these standards.

2. Measures to Support Accessibility

K9 Encore LLC takes the following measures to ensure accessibility of our platform:

• Include accessibility as a core requirement in our internal web development guidelines.
• Integrate accessibility into our procurement practices.
• Provide continual accessibility training for our staff.
• Assign clear accessibility targets and responsibilities within our organization.
• Employ formal accessibility quality assurance methods.

3. Technical Specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

4. Limitations and Alternatives

Despite our best efforts to ensure accessibility of the K9 Encore LLC website, there may be some limitations. Please contact us if you observe an issue not listed below:

• Uploaded Documents: Some uploaded documents (e.g., legacy PDFs or scanned veterinary records) may not be fully accessible to screen readers. We are working on providing text alternatives or accessible formats upon request.
• Third-party Content: We may use third-party tools or integrations that we do not fully control. We cannot guarantee the accessibility of these external components but will work with vendors to encourage compliance.

5. Feedback & Contact Information

We welcome your feedback on the accessibility of the K9 Encore LLC website. If you encounter any accessibility barriers, please let us know so that we may assist you and improve our platform.